FAQ's


  • Do I need leg extensions?

For a bed higher than 30”, the VERSATILE, CAMBRIA and CLEAR-VUE sleepers have built in leg extensions.  For EZEE™ sleepers for beds higher than 24” you can purchase a leg extension kit here.  

 

  • How long can my child use the co-sleeper™ bassinet?

The bedside sleeper and the bassinet modes are for infants of up to approximately 5 months in age or when the child begins to push up on hands and knees, whichever occurs first. 

For our 3 in 1 products, the play yard can be used until approximately age 1 1/2 to 2 years depending on the size and weight of child. Discontinue use of the product when child is able to climb out or reaches the height of 35 in. (890 mm.)

The product is durable and can be saved and used with any future additions to the family. 

 

  • I have a retired product. Do you still sell parts for it?

We continue to sell parts and accessories for many of our retired products.

If you are not sure which product you have, please consult the manufacturer’s sticker located on the leg of your co-sleeper. 

To tell which unit you have, look at the 4 digit style number.

Does the 4 digit style number on the manufacturers sticker (located on the leg) start with any of the numbers below?

If it starts with 41**, it is a Mini 

If it starts with 51** it is a Mini Curved

If it starts with 81**  it is an Original

If it starts with 82**  it is a Sleigh

 

If you need to order some replacement parts, please call our customer service line and have your model# and manufacture date handy.

800-954-9353

Customer service hours are 7am - 4pm PST

 

Before using any of our old products, please make sure you have all of the parts.

You will need a liner, hanging bar set, mattress, sheet and strap & plate.

 

For a link to our retired accessories such as sheets, leg extensions and mattresses click here.

To see set up instructions and more information on retired products click here.